PAIA and Access to Information

1. A Clear Process

Access to information should follow a clear process. This page explains who receives a request, which records may exist, which prescribed form to use, what information is required, which fees may apply and how the request will be handled.

2. Organisation Details

Information Officer contact: diane@seolens.co.za. Full verified entity, registration number, Deputy Information Officer (where applicable), physical and postal address, telephone and PAIA email will be published here once confirmed.

3. Available Materials

Accessible approved versions of the PAIA Manual, the prescribed request form, fee information, an available-record schedule and applicable POPIA forms will be published here.

4. Request Process

1. Identify the record clearly.
2. Complete the prescribed form.
3. Explain the right involved, where required.
4. Provide information needed to verify and communicate with you.
5. Submit through the published PAIA route.
6. Pay an applicable prescribed fee, where required.
7. Retain the reference.

We cannot promise that every requested record will be disclosed.